Terms and Conditions
Payment
Class swaps for group classes
Class swaps for group classes
- Payment is due every month by Standing order (following a free taster class for new clients).
- We will provide a minimum of 35 classes per year during school term time. On average 38 classes are taught per year which provides flexibility for unlikely occasional teacher cancellations.
- 1 months notice in writing is required to cancel your standing order. You are welcome to continue to attend your weekly class during that time.
- Monthly costs are calculated based on 35 weeks per year teaching and divided by 12.
Class swaps for group classes
Class swaps for group classes
Class swaps for group classes
- Please ensure that you cancel out of any classes you cannot attend via your class swap log in.
- A 4 hour cancellation policy for group classes is in place.
- Catch up classes are subject to availability.
- Catch up class credits are available for 24 weeks via class swap.
- Catch ups are only available in a class of equal or lesser value.
- Catch ups must be taken before your last standing order payment if you are permanently leaving a class.
- Catch up credits cannot be used for workshops or summer holiday classes.
Private classes and Workshops
Insurance & Professional Standards
Insurance & Professional Standards
- Private classes and workshops must be paid in advance.
- Private classes are non refundable except in extenuating circumstances.
- There is a 48 hour cancellation policy in place to allow time to book another client into the slot. Where possible I will offer another session if available.
Insurance & Professional Standards
Insurance & Professional Standards
Insurance & Professional Standards
- Your instructor holds Public Liability Insurance.
- Your instructor is first aid qualified.
- Class sizes will not exceed 12 people.
- Your instructor will attend a minimum of 2 professional development courses a year & a weekly Pilates class for their own practice.